Photo & Voice Verification Policy

Last Updated: September 21, 2025

Learn about our verification process to ensure authentic profiles and reduce catfishing.

Why We Verify

Verification helps ensure authentic profiles and reduce catfishing on our voice-first dating platform.

  • Builds trust in our community
  • Reduces fake profiles and scammers
  • Helps users feel more confident connecting
  • Creates a safer dating environment

Photo Requirements

Your photos must:

  • Show your face clearly - Good lighting and resolution
  • Be recent - Taken within the last 2 years
  • Include you - You must be the main subject
  • Be unfiltered - No filters that alter your appearance
  • Show your eyes - No sunglasses in primary photo
  • Be appropriate - Follow our Community Guidelines

Not allowed:

  • Group photos where you can't be identified
  • Photos with children or minors
  • Celebrity or stock photos
  • Heavily filtered or edited images
  • Cartoon avatars or illustrations
  • Nudity or sexually explicit content
  • Images with copyrighted content

Voice Requirements

Your voice clips must:

  • Be your natural voice - No voice modulators or AI
  • Have clear audio quality - Minimal background noise
  • Answer prompts genuinely - Respond to the actual question
  • Be 10-60 seconds long - Within our length requirements
  • Use appropriate language - No explicit or offensive content
  • Be authentic - Represent your real personality

Not allowed:

  • Voice changers or artificial modification
  • Impersonating someone else
  • Background music or copyrighted audio
  • Reading from scripts (be natural)
  • Explicit language or inappropriate sounds
  • Promoting other services or social media

Verification Process

1. Submit Content

Upload your photos and record voice clips following our guidelines

2. AI Review

Our AI systems check for quality, appropriateness, and authenticity

3. Manual Review (if needed)

Some submissions may require human review for final approval

4. Decision

You'll receive approval or specific feedback for improvement

5. Badge Awarded

Verified profiles receive a "Verified" badge for enhanced trust

Review Timeline

  • Automatic approval: Within minutes for clear submissions
  • Manual review: 24-48 hours for complex cases
  • Resubmissions: Same timeline as initial submissions
  • Peak times: May take longer during high volume periods

Common Rejection Reasons

Photos

  • Face not clearly visible
  • Poor image quality or resolution
  • Heavy filters or editing
  • Multiple people, unclear subject
  • Sunglasses covering eyes
  • Doesn't match profile age range
  • Inappropriate content

Voice

  • Poor audio quality
  • Background noise or music
  • Doesn't answer the prompt
  • Too short or too long
  • Sounds artificial or modified
  • Inappropriate language
  • Promotional content

Appeals Process

If your submission was rejected and you believe it was an error:

  • Use our Verification Appeal Form (fastest processing)
  • Include your username
  • Explain why you believe it should be approved
  • Provide any additional context
  • Include the rejection reason you received

Appeals are typically reviewed within 24-48 hours with automatic tracking.

Tips for Success

Photo Tips

  • Use natural lighting
  • Look directly at camera
  • Smile naturally
  • Use recent photos
  • Ensure high resolution
  • Avoid busy backgrounds

Voice Tips

  • Find a quiet location
  • Speak clearly and naturally
  • Be authentic and genuine
  • Actually answer the prompt
  • Show your personality
  • Keep it conversational

Verification Benefits

Verified profiles get:

  • Trust badge - Visible verification checkmark
  • Higher visibility - Boosted in search results
  • More matches - Users prefer verified profiles
  • Enhanced safety - Part of our authentic community
  • Premium features - Access to verification-only features

Privacy and Security

  • Verification data is stored securely
  • Only automated systems and trained reviewers see submissions
  • We don't share verification data with third parties
  • Rejected content is deleted within 30 days
  • You can request deletion of verification data

Losing Verification

Verification may be removed if:

  • You change photos significantly
  • Community guideline violations
  • Suspected fraud or impersonation
  • Multiple user reports about authenticity
  • You modify voice clips after verification

Need Help?

Verification helps build a more authentic and trustworthy community for everyone.