Veronata Privacy Policy

Welcome to Veronata. Your privacy is a top priority for us. This Privacy Policy explains how Veronata, Inc. ("Veronata," "we," "us," or "our") collects, uses, shares, and protects your information when you use our voice‑first dating application and related services (collectively, the "Services"). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:

a) Information You Provide to Us

• Account Information: When you create an account, we collect basic information such as your name, age, gender, and location.
• Voice Profile: Our core feature is your voice. We collect the audio recordings you create in response to our prompts during onboarding and for your public profile.
• Photos: To activate your profile, we require at least one photo. This photo is displayed in a blurred format to other users until you grant explicit consent to reveal it to a specific match.
• Preferences & Interests: We collect information about your dating preferences, interests, and personality traits, primarily through our conversational AI onboarding process.
• Communications: We collect information from your communications within the app, including text messages with connected users and feedback you provide after dates.

b) Information We Collect Automatically

• Usage Data: We automatically collect information about your activity on our Services, such as which profiles you listen to, likes you send, dates you participate in, and your interactions with various features.
• Device Information: We collect information from and about the device you use to access our Services, including IP address, device ID and type, browser type, and operating system.

2. How We Use Your Information

• To Provide and Manage Your Account: Create and maintain your account and provide you with customer support.
• To Operate and Improve the Services: Display your voice profile, facilitate matchmaking, and enable voice dates and text chats.
• For Matchmaking and AI Systems: Use your profile information, preferences, and activity to recommend compatible matches. Your voice data and feedback help train and refine our algorithms to improve the quality of connections.
• To Ensure Safety and Security: Find and address violations of our Terms of Service, combat spam and harassment, and maintain a safe community. This may include analysis of voice and text communications for moderation purposes.
• For Research and Analytics: Understand how users interact with the Services to improve the experience.

3. Use of AI and AI Agents

Veronata uses Artificial Intelligence to enhance your experience.

• Conversational Onboarding: We use a conversational AI agent (powered by third‑party services like Vapi) to guide you through profile creation. These conversations may be processed to extract your preferences and interests.
• AI Agents ("AIBGs"): To solve the cold‑start problem and ensure a vibrant, active community, you may be matched with AI‑powered agents. These AIBGs simulate real interactions for platform testing, user‑experience enhancement, and data generation to improve our services. We will always clearly label interactions with AIBGs in the UI.

4. How We Share Your Information

• With Other Users: Your voice profile, first name, age, and blurred photo are visible in the feed. Your un‑blurred photo and messages are visible only to users with whom you have mutually connected.
• With Our Service Providers: We engage third parties such as cloud hosting (Supabase), real‑time communication (LiveKit), and conversational AI processing (Vapi). Providers are contractually obligated to protect your data and use it only to perform services for us.
• For Legal Reasons: We may disclose information to comply with legal process, enforce our Terms or this Policy, or protect the rights, property, or safety of Veronata, our users, or the public.

5. Your Rights and Choices (California Residents)

As a California‑based company, we honor rights provided by the California Consumer Privacy Act (CCPA).

• Know what personal information we collect and how we use and share it.
• Delete your personal information, subject to certain exceptions.
• Opt‑out of the sale of personal information (Veronata does not sell personal information).
• Non‑discrimination for exercising your CCPA rights.

To exercise these rights, please contact us using the details below.

6. Data Security and Retention

We use strong security measures to help protect your information against loss, theft, and unauthorized access. While we take reasonable precautions, no security system is impenetrable. We retain your information for as long as needed to provide the Services and for legitimate business purposes. You can delete your account at any time; we will delete personally identifiable information in accordance with applicable law.

7. Children’s Privacy

Our Services are restricted to users who are 18 years of age or older. We do not knowingly collect data from anyone under 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the Last Updated date.

9. Contact Us

Veronata, Inc.
2261 Market Street STE 22406
San Francisco, CA 94114
Email: privacy@veronata.com