DMCA Takedown Policy
Last Updated: September 21, 2025
๐ SUMMARY
This policy explains how we handle copyright infringement claims. Skip to"Filing a DMCA Takedown Notice" if you need to report infringement.
๐จ CRITICAL LEGAL NOTICE
Our DMCA Agent is registered with the U.S. Copyright Office as legally required under Section 512.
Safe Harbor: Veronata qualifies for safe harbor protection under the DMCA. We are not liable for user-posted content when we comply with DMCA procedures.
โ ๏ธ IMPORTANT WARNING
Filing a false DMCA notice may result in liability for damages and attorney fees. Consider whether fair use or other exceptions apply before filing.
Response Times
- โข Acknowledgment: Within 24 hours
- โข Initial Review: Within 2 business days
- โข Action Taken: Within 3-5 business days
- โข Expedited review available for imminent harm
Veronata, Inc. ("Veronata") respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (DMCA), we respond expeditiously to claims of copyright infringement committed using the Veronata service that are reported to our Designated Copyright Agent.
Filing a DMCA Takedown Notice
If you are a copyright owner, or are authorized to act on behalf of one, please report alleged copyright infringements by completing the following DMCA Notice of Alleged Infringement and delivering it to our Designated Copyright Agent.
Required Elements - Your Notice MUST Include ALL of the Following:
INCOMPLETE NOTICES WILL BE REJECTED
Template Statements (Copy Exactly):
Statement of Good Faith:
"I have a good faith belief that the use of the described material in the manner complained of is not authorized by the copyright owner, its agent, or the law."
Statement of Accuracy:
"I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
Voice Content and Audio Recordings
Special Considerations for Voice Content:
- Voice recordings, including profile clips and voice messages, are protected by copyright
- Using another person's voice recording without permission may constitute infringement
- AI-generated voice impersonations of copyrighted performances may also infringe
- Background music in voice recordings must be properly licensed or removed
- Copyrighted song performances (covers) need proper licensing
- Reading copyrighted text (books, poems) may violate copyright
- Impersonating copyrighted characters may violate rights
Preventive Measures: Our AI systems scan for copyrighted music and warn users before upload. We provide royalty-free background music options.
Consequences of False Claims
โ ๏ธ IMPORTANT WARNING: Section 512(f) Liability
Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that:
- Material or activity is infringing, OR
- Material or activity was removed by mistake or misidentification
May be subject to liability for damages, including costs and attorney fees incurred by the alleged infringer, by Veronata, or by any copyright owner or authorized licensee.
Before filing a notice, consider whether fair use, fair dealing, or a similar exception to copyright applies.
Designated Copyright Agent
Deliver the completed notice to Veronata's Designated Copyright Agent:
Copyright Agent
Veronata, Inc.
2261 Market Street STE 22406
San Francisco, CA 94114
Email: dmca@veronata.com
Counter-Notification Procedures
If you believe that material you posted was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification by submitting a written notification to our copyright agent.
โ ๏ธ Counter-Notification Warning
Filing a false counter-notification may subject you to liability for perjury, damages, and attorney fees under Section 512(f) of the DMCA.
Timeline and Process:
- Upon receiving a valid counter-notification, we will forward it to the original complainant
- We will restore the content within 10-14 business days unless the complainant notifies us they have filed a court action
- During this period, content remains disabled
- Filing a false counter-notification may result in liability for damages and attorney fees
Required Elements for Counter-Notification:
- Your physical or electronic signature.
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access was disabled.
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your name, address, telephone number, and a statement that you consent to the jurisdiction of the Federal Court for the judicial district in which your address is located, and that you will accept service of process from the person who provided the notification of the alleged infringement.
Repeat Infringer Policy
Three Strike Policy
- Three Strike Policy: Users who receive three valid DMCA takedown notices will have their accounts permanently terminated.
- Strike Expiration: Strikes expire 12 months after issuance if no additional violations occur.
- Egregious Violations: We reserve the right to terminate accounts immediately for:
- Commercial-scale infringement
- Uploading pirated content
- Circumventing copyright protection measures
- Bad faith counter-notifications
- Appeal Process: Terminated users may appeal by demonstrating they own or have licenses for all disputed content.
Veronata's Rights and Protections
- No Duty to Adjudicate: Veronata is not obligated to adjudicate copyright disputes between users.
- Good Faith Actions: We may remove content in good faith belief of infringement even without a formal DMCA notice.
- No Liability: Veronata is not liable for removing or disabling access to content, even if the material is ultimately determined not to be infringing.
- Preservation: We may preserve removed content for legal purposes.
- Disclosure: We may disclose DMCA notices to third parties, including Lumen Database (formerly Chilling Effects).
- Voice Content Handling: We may mute or remove audio while preserving video/profile content.
Subpoena Response
In response to valid subpoenas under 17 U.S.C. ยง 512(h), we may disclose:
- User identification information
- IP addresses
- Voice recording metadata
- Account activity logs
Users will be notified of subpoenas unless legally prohibited.
Important Limitations
- Not Legal Advice: This policy is for informational purposes and does not constitute legal advice.
- Other IP Rights: This policy addresses copyright only. For trademark, patent, or other IP concerns, contact legal@veronata.com.
- Law Enforcement: Criminal copyright investigations should be directed to appropriate authorities.
- International: This policy complies with US law. International users may have different rights.
DMCA Policy Version 2.0 | Effective: September 21, 2025
For questions about this policy, contact dmca@veronata.com