Cookies Policy
Last Updated: September 21, 2025 | Version 2.0
🚨 URGENT: Cookie Consent Implementation Required
This policy requires an actual cookie consent banner on your site, not just this policy page.
Under GDPR/CCPA, you need functional consent management before setting non-essential cookies. This could result in fines up to 4% of global revenue.
Key Terms
- First-party cookies: Set by Veronata directly
- Third-party cookies: Set by our service providers
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain until expiry or deletion
- Pixel tags: Invisible images that work with cookies
Welcome to Veronata. This policy explains what cookies are, how we use them on our voice-first dating platform, your rights, and the choices available to you. We only set non-essential cookies after obtaining your explicit consent.
Cookie Consent
When you first visit Veronata, you'll see our cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
- Change your preferences anytime via Settings
We only set non-essential cookies after obtaining your consent. Strictly necessary cookies are set automatically to ensure basic functionality.
What are Cookies?
Cookies are small text files that are sent to and stored on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Legal Basis for Using Cookies
We use cookies based on:
- Your Consent: For analytics, functionality, and marketing cookies, we rely on your explicit consent obtained through our cookie banner.
- Legitimate Interests: For strictly necessary cookies required for the service to function, we rely on our legitimate interest in providing secure services.
- Contract Performance: Authentication cookies are necessary to perform our contract with you (providing dating services).
Detailed Cookie List
We use cookies for specific purposes to ensure our service is secure, functional, and user-friendly. Here's our complete cookie inventory:
STRICTLY NECESSARY COOKIES
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| sb-access-token | Supabase | Authentication token | Session | First-party |
| sb-refresh-token | Supabase | Session renewal | 7 days | First-party |
| sb-auth-token | Supabase | User authentication | 1 hour | First-party |
ANALYTICS COOKIES
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _va | Vercel Analytics | Visitor tracking | 1 year | First-party |
| _ga | Google Analytics | User distinction | 2 years | Third-party |
| _gid | Google Analytics | User distinction | 24 hours | Third-party |
FUNCTIONALITY COOKIES
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| voice_quality | Veronata | Audio preferences | 30 days | First-party |
| theme_preference | Veronata | Dark/light mode | 1 year | First-party |
| language | Veronata | Language selection | 1 year | First-party |
Voice Feature Technical Storage
In addition to cookies, our voice features use:
a) Local Storage:
- Temporary voice recording cache (cleared after upload)
- Audio quality preferences
- Microphone permissions state
b) Session Storage:
- Active call state
- Voice date session data
- Temporary audio buffers
c) IndexedDB:
- Offline voice message queue
- Draft voice recordings
This data is stored locally on your device and is not transmitted without your action.
Third-Party Services and Their Cookies
Our integrated services may set their own cookies:
- LiveKit (Voice/Video): Session management for real-time communication
- Vapi (AI Voice): Conversation state and preferences
- Stripe (Payments): Fraud prevention and payment processing
- CloudFlare: Security and performance optimization
We don't control these third-party cookies. Please review their respective privacy policies for details.
Your Cookie Rights and Controls
You have several options to control cookies:
a) Cookie Banner Settings
Click "Cookie Preferences" in our banner or footer to customize which cookies you accept.
b) Browser Controls
- Chrome: Settings > Privacy and Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Firefox: Settings > Privacy & Security > Cookies
- Edge: Settings > Privacy, Search, and Services > Cookies
c) Opt-Out Links
- Google Analytics: tools.google.com/dlpage/gaoptout
- Facebook: facebook.com/ads/preferences
- General opt-out: optout.aboutads.info
d) Do Not Track & Global Privacy Control
- We currently do not respond to Do Not Track signals, as no uniform standard exists.
- We honor Global Privacy Control (GPC) signals where legally required.
⚠️ Important Warning
Disabling strictly necessary cookies will prevent you from using Veronata's core features, including login and voice profiles.
California Residents - Your Rights Under CCPA
If you're a California resident, you have additional rights:
- Right to Know: You can request information about cookies that constitute "sale" of personal information.
- Right to Opt-Out: We don't sell personal information through cookies, but you can opt-out of analytics cookies that may be considered "sharing" under CCPA.
- Do Not Sell My Personal Information: Visit our "Do Not Sell" page or email privacy@veronata.com.
- Shine the Light: California residents can request information about personal information shared with third parties for marketing.
Mobile App Considerations
Our mobile app uses similar technologies:
- Mobile Identifiers: We may use mobile advertising IDs (IDFA on iOS, GAID on Android) with your permission.
- App Analytics: We use app-specific analytics SDKs that function similarly to web cookies.
- Push Tokens: For notifications (not technically cookies but similar consent required).
To control mobile tracking:
- iOS: Settings > Privacy > Tracking
- Android: Settings > Google > Ads
International Users
EU/EEA/UK Users:
- We comply with GDPR and UK GDPR requirements
- We use a legal basis for each cookie
- You can withdraw consent anytime
Canadian Users:
- We comply with PIPEDA requirements
- Express consent obtained for non-essential cookies
Other Jurisdictions:
- We aim to comply with local cookie laws
- Contact us with specific regional questions
Cookie Security
We implement security measures for cookies:
- Secure flag: Cookies only transmitted over HTTPS
- HttpOnly flag: Prevents JavaScript access where appropriate
- SameSite attribute: Prevents CSRF attacks
- Encryption: Sensitive cookie data is encrypted
- Regular audits: We review cookie security quarterly
Changes to This Policy
We may update this Cookie Policy to reflect:
- New cookie usage
- Legal requirement changes
- New features requiring cookies
Material changes will be notified via:
- Cookie banner re-consent request
- Email notification for registered users
- 30-day notice before implementation
Questions About Cookies?
- Data Protection Officer: dpo@veronata.com
- Privacy Team: privacy@veronata.com
- General: legal@veronata.com
- Accessibility: accessibility@veronata.com
- Response time: Within 30 days
Accessibility
If you have difficulty accessing or controlling cookies due to a disability, please contact accessibility@veronata.com for assistance.
Cookie Policy Version 2.0 | Effective: September 21, 2025
Last Review Date: September 21, 2025
For questions about this policy, contact dpo@veronata.com