Help Center
How can we help you?
My Profile & Account
Matching & Dates
Sparks & Billing
Safety & Reporting
Top Questions
How does matching work?
Veronata's matchmaking system is designed for spontaneity. As you browse the feed, our system looks for other online users who fit your preferences. When a compatible match is found, you'll be invited to a 1-minute voice date.
Why is my photo blurred?
This is a core feature of Veronata! We believe in connecting based on personality first. Your photo is blurred to everyone until you have a successful voice date with someone and you both mutually agree to connect. Only then are your photos revealed to each other.
How do I change my location?
You can update your location at any time by going to Settings → Match Preferences. Here you can also adjust your maximum distance for matches.