Accessibility Statement

Last Updated: September 21, 2025

Veronata is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone.

Our Commitment

We believe everyone deserves meaningful connections. We're working to ensure our voice-first dating platform is accessible to users of all abilities.

Accessibility Features

Current Accessibility Support

Visual Accessibility

  • Screen reader compatibility for core features
  • High contrast mode support
  • Scalable text up to 200% without loss of functionality
  • Alt text for images
  • Clear focus indicators for keyboard navigation

Hearing Accessibility

  • Text-based profile option alongside voice profiles
  • Visual indicators for audio events
  • Captions for instructional videos
  • Text transcripts available on request

Motor Accessibility

  • Keyboard navigation for all features
  • Large touch targets (minimum 44x44 pixels)
  • Extended timeouts for actions
  • Gesture alternatives for all functions

Cognitive Accessibility

  • Clear, simple language
  • Consistent navigation
  • Error prevention and clear error messages
  • Step-by-step onboarding process

Voice Feature Alternatives

Understanding that voice features may not work for everyone, we provide:

  • Text-based profile creation option
  • Written responses to prompts
  • Text messaging instead of voice calls
  • Photo verification alternative to voice verification

Conformance Status

We aim to conform to WCAG 2.1 Level AA standards. Current status:

  • Partially conformant: Some areas may not fully conform yet
  • Active remediation ongoing
  • Third-party content may have limitations

Known Limitations

We're actively working to address:

  • Some voice features lack text alternatives
  • AIBG conversations may not be fully screen reader accessible
  • Some third-party integrations have accessibility gaps
  • Video content needs more comprehensive captions

Browser Compatibility

Best accessibility experience on:

  • Chrome (latest version)
  • Firefox (latest version)
  • Safari (latest version)
  • Edge (latest version)

Assistive Technology Support

Tested with:

  • JAWS (Windows)
  • NVDA (Windows)
  • VoiceOver (macOS, iOS)
  • TalkBack (Android)
  • Dragon NaturallySpeaking

Mobile Accessibility

iOS

  • Full VoiceOver support
  • Dynamic Type support
  • Reduce Motion respected
  • Voice Control compatible

Android

  • TalkBack optimized
  • Font scaling supported
  • Switch Access compatible
  • Voice Access enabled

Request Accessibility Support

Need accommodation? We're here to help:

Please provide:

  • Description of the barrier
  • Your assistive technology (if applicable)
  • Device and browser information
  • Screenshots if helpful

Form automatically includes device and browser info for faster diagnosis

Feedback

We welcome accessibility feedback:

  • What's working well
  • Barriers you encounter
  • Suggestions for improvement
  • Feature requests

Submit via: Accessibility Form or accessibility@veronata.com

Continuous Improvement

Our accessibility efforts include:

  • Regular accessibility audits
  • User testing with people with disabilities
  • Staff training on accessibility
  • Accessibility considered in all new features

Third-Party Content

While we control our platform, some integrated services may have limitations:

  • Payment processors
  • Video calling services
  • AI voice services

We're working with vendors to improve their accessibility.

Alternative Access

If you encounter barriers, we offer:

  • Phone-based account setup assistance
  • Email-based support for all features
  • Human assistance for any automated process
  • Extended time for all time-limited features

Legal

We're committed to compliance with:

  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • California Unruh Civil Rights Act
  • Web Content Accessibility Guidelines (WCAG) 2.1

Assessment Methods

Our accessibility is evaluated through:

  • Automated testing tools
  • Manual keyboard testing
  • Screen reader testing
  • User feedback
  • External accessibility audits (annual)

Formal Complaints

If accessibility issues aren't resolved satisfactorily:

U.S. Department of Justice

Civil Rights Division

950 Pennsylvania Avenue, NW

Washington, DC 20530

Phone: 1-800-514-0301

Updates

This statement is reviewed quarterly and updated as needed.

  • Last Assessment: [Date]
  • Next Scheduled Review: [Date]

Making Veronata accessible to everyone is an ongoing effort. Thank you for your patience as we continue improving.